Pay Utility Bill - City of Woodburn

Pay Utility Bill

The City of Woodburn is currently accepting utility payments online. There are two options for anyone who would like to use this service.*** Visit https://smartpay.profitstars.com/express/Woodburn%20SPE to make
your payment online!***Remember to bookmark or save this website for easy access later, or visit this section on our website to click on the hyperlink.

Option 1: The utility customer is able to pay by either a credit or debit card with a charged convenience fee of $3 in addition to the amount to be paid.

Option 2: The utility customer is able to enter their bank routing number as well as their account number that they would like the payment to come from. This method of payment will be without cost to the customer.

As a customer, you are able to create a username and password for quicker processing of any future payments. If you do not wish to do this, that is not a problem. You can make a one-time payment online as well. 
Please note that any previously accepted utility bill payment methods will still be considered acceptable! This is an additional service that the City of Woodburn is providing, but is by no means a mandatory one. 
If you have any questions, please call us at City Hall. We are excited to offer this option and welcome any questions or feedback as we go forward. Thanks!
Refund/Return Policy

Any ACH withdrawals that were made in error will be cancelled, if possible, by 3:00 EST by a member of our utility department.

If we are unable to cancel your payment prior to posting, then your account will reflect accordingly. Any ACH or debit/credit

card payment that is submitted in excess of a desired amount will be credited to your utility account. No cash refunds on

posted payments.

Privacy Policy

The City of Woodburn will not sell/furnish your information to another 3rd party. The City of Woodburn will also not store your

credit card/bank information.

Customer Service

For any questions regarding this payment portal or the process for paying your utility bill online, please refer to Woodburn

City Hall. You can contact City Hall at 260-632-5318 or by visiting us at 22735 Main Street, Woodburn, IN 46797. We are

open from 7-4 from Monday to Friday, unless in observation of a holiday.

***Visit https://smartpay.profitstars.com/express/Woodburn%20SPE to make your utility payment online!***